Employment Opportunity – Reception and Customer Service Officer

Green Dot Cyprus is seeking to recruit a Reception and Customer Service Officer.

Qualifications:

Diploma in Secretarial Studies.
Strong communication skills.
Very good knowledge of computer applications (Word / Excel).
Very good command of the Greek and English languages.
A university degree or previous experience in similar positions will be considered an additional advantage.

Main Duties and Responsibilities:

Assistance with reception duties and preparation of conference facilities.
Cooperation with colleagues for information sharing and reporting of any issues.
Telephone communication with the public for problem resolution and provision of explanations.
Telephone communication with other partners of the Organisation.
Telephone communication with the Organisation’s contractors for reporting issues and monitoring their resolution.
Preparation of the daily log book for collection-related issues and forwarding it to collection contractors.
Monitoring contractors’ responses to the log book.
Reporting serious or recurring issues involving the public or contractors to Management.
Other accounting-related tasks.
Ordering office supplies, supermarket items, etc.

Remuneration:

An attractive benefits package is offered based on qualifications and experience, including a Provident Fund and employment in a pleasant working environment.